Descrição de Vaga
| Código: | 14744 |
| Título da vaga: | ServiceNow Developer – Now Assist AI Specialization |
| Local: | São Paulo, SP |
| Região | Outra |
| Nível Profissional: | Analista |
| Nível Acadêmico: | Ensino Superior Completo |
| Áreas de Atuação Profissional: | TI - Projetos |
| Descrição: | ServiceNow Developer – Now Assist AI Specialization Required Skills: We are seeking a talented and proactive ServiceNow Developer with expertise in Now Assist AI and ServiceNow’s AI-driven capabilities. This role is key to enhancing our ServiceNow platform with AI-powered solutions, driving automation, efficiency, and intelligent workflows for our business and clients. • Proven experience as a ServiceNow Developer, with hands-on expertise in Now Assist AI and ServiceNow’s AI/ML capabilities (Predictive Intelligence, Virtual Agent, Generative AI integrations). • Strong understanding of ServiceNow architecture, scripting (JavaScript, Glide), and configuration. • Experience with Flow Designer, IntegrationHub, and REST/SOAP integrations. • Familiarity with large language models (LLMs), AI service orchestration, or similar AI technologies is a strong advantage. • Ability to design and implement secure, scalable, and user-friendly AI solutions within ServiceNow. • Excellent problem-solving, analytical, and communication skills. Key Responsibilities • Design, develop, and implement solutions using ServiceNow Now Assist AI, including Virtual Agents, Predictive Intelligence, and Generative AI capabilities. • Collaborate with stakeholders to gather requirements and translate business needs into scalable ServiceNow AI configurations. • Develop custom applications, integrations, and automation leveraging Now Assist AI, Flow Designer, and other ServiceNow modules. • Optimize and fine-tune AI models within ServiceNow for accuracy, relevance, and performance. • Provide technical guidance on AI/ML best practices within the ServiceNow ecosystem. • Troubleshoot and resolve complex issues related to AI configurations, scripts, and integrations. • Stay up to date with ServiceNow AI innovations and contribute to continuous improvement efforts. Preferred Qualifications • ServiceNow certifications such as: • Certified Application Developer (CAD) • Certified Implementation Specialist • Now Assist AI Specialist (if available) • Experience with additional ServiceNow modules (ITSM, HRSD, CSM, ITOM, SecOps, etc.). • Knowledge of Agile/Scrum methodologies |
| Habilidades: | Horário: São Paulo: 10h-19h Londrina: 10h -19:48h O projeto permite o trabalho remoto, contudo preferencialmente buscamos profissionais de Londrina e São Paulo, vez que a cia tem deliverys nas cidades. |