Descrição de Vaga
| Código: | 14608 |
| Título da vaga: | Bentley Products Administrator |
| Local: | São Paulo, SP |
| Nível Profissional: | Analista |
| Nível Acadêmico: | Ensino Superior Completo |
| Áreas de Atuação Profissional: | TI - SAP |
| Descrição: | Role** Bentley Products Administrator Required Technical Skill Set** Bentley Products Administrator (Projectwise, Microstation) English Speaking No of Requirements** 1 Desired Experience Range** 3-10 Year Location of Requirement Brazil |
| Habilidades: | Desired Competencies (Technical/Behavioral Competency) Must-Have** (Ideally it should not be more than 3-5) 1) Fluent in English 2) Good Knowledge on ITIL processes (Incident Management, Change Management, Problem Management, Knowledge Management, CMDB, CI, SLA.) 3) Hands on Experience with installation and upgrading of CAD, CAE, and other applications 4) Good knowledge in Bentley product Support knowledge, App installation, License Administration, L2 Support, Communication Skills 5) Hands-on experience in license Administration of various COTS applications like Bentley, Projectwise, Microstation. Good-to-Have Leadership and Mentoring Capacities. 1) Good organizational, written, and oral communication Skills. 2) Creation of license usage & denial reports and budget allocation reports periodically. 3) Working with different stack holders (like network team, AD team, SCCM team, Security Team and End user computing Team) to resolve application installation, deployment, and license issues. 4) Working closely with SME’s and Key-users to know their requirements and issues 5) Good understanding of Product life Cycle Management processes. SN Responsibility of / Expectations from the Role 1 Analyze the work assigned based on priority and respond to customer queries and requests. 2 Discuss with onsite lead and coordinate support activities and development initiatives from offshore. Provide status updates regularly to onsite lead. 3 Working closely with SME’s and Key-users to know their requirements and issues 4 Coordinate and follow-up with product vendors for handling the product bugs. |